Support

We're a small team and we read every message.

Email us

Questions, bugs, feedback or account help.

support@huddlr.io

Delete your account

How to delete your account and what happens to your data.

Account deletion

Common fixes

I didn't get my verification email

Check your spam folder first. Signing in with your email and password sends a fresh link, and so does Forgot password. Only the newest link works.

I joined a plan as a guest and lost it

Open the invite or share link you were sent, or any email from Huddlr about the plan. On the sign-in page you can also choose "Get a link to your plans" and we'll email you one.

I'm not getting notifications

Check that notifications are allowed for Huddlr in your phone's settings, and look at Notifications in the app to see which ones are switched on. A muted plan only notifies you about money.

Something's wrong with a venue

Open the place in Huddlr and choose "This place has closed" or "Report a problem". We'll take a look.

When you email us

Tell us the email address on your account, whether you're on the web, iPhone or Android, and what happened. A screenshot helps a lot. Please never send us your password.